Faq’s

IS IT SAFE TO USE MY CREDIT CARD ONLINE AT peruvianfootprints.com?

Using your credit card to shop at Peruvian Footprints is extremely safe (http://www.paypal.com), employs the latest encryption technologies to ensure that your credit card information remains private.

paypal.com transactions are protected by the highest levels of security available and ensure complete and total privacy for Peruvian Footprints’ online customers. Not even Peruvian Footprints employees have access to your credit card information. Using your credit card affords you the added advantage of knowing that, in the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and Peruvian Footprints will not be paid.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

Free shipping delivery time is 25 to 40 working days.
We also have express shipping with DHL delivery time is 7 to 20 working days.
The amount of time that it takes for your order to reach its destination depends on two factors. One is the type of product you have ordered and another is our products are handmade and are not stored in warehouses in mass quantities. There are some occasions when orders must be specially made, and this can present delays in the shipment of an order. In the event that your order must be specially made, you will be contacted by e-mail and informed of the nature of the delay and the expected time frame for shipment of your order.

HOW DOES Peruvian Footprints SHIP MY ORDER?

We ship our products by the national postal service of my country Serpost Peru, a function of the Peruvian postal service operated in cooperation with postal services around the world.
But if you like your orders to arrive quickly it is possible that we use for shipping courier companies such as: DHL (in this case the shipping cost is much more).

DO YOU SHIP ABROAD?

Peruvian Footprints ships all over the world. Shipping costs are applied based on your specific shipping destination and are added during the checkout.

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